Black Celestial Snake Necklace

If you need to cancel an order, please reach out as soon as possible. Cancellations aren't available for items that have already been shipped.

If you are not satisfied with your order, please reach out within 15 days of delivery. All orders must be sent back in their original condition.

Damages are rare, but if your order arrives broken, please send photos of the damaged item & package within 7 days of delivery.

Damages or losses that occur 3 days after delivery can't be refunded, however, I'm happy to send certain replacement parts for a fee.

Disconnected jump rings aren't covered as they are an easy fix. I don't have welding equipment, so parts do occaisionally slip off.

The time I need to prepare an order for dispatch varies. This is not my full-time job, so I usually spend weekends creating & shipping orders.

Items ship via USPS with a tracking number & don’t include insurance. Typically delivery wihtin the US takes 3-5 business days.

If your order does not arrive within 10 business days of dispatch, please file a "delayed mail" complaint with USPS.

Everything in my shop is individually handmade when you place an order. While I try my best to keep each design as consistent as possible, slight variations in color, texture, & size may occur.

ITEMS WITH MORE DESIGN VARIATION

• Designs using raw crystals or pearls
• Designs utilizing cured UV resin
• Designs that were hand-painted

Please handle your wearables carefully. Your jewelry should be the last thing you put on after getting ready and the first thing you take off.

All of my black and silver jewelry is nickel-free, lead-free, and hypoallergenic. To protect from oxidation, please store in an airtight bag or jewelry box that is in a cool, dry environment. To clean, wipe with a dry cloth.

REMOVE JEWELRY BEFORE
• swimming or showering
• strenuous activity
• sleeping at night

KEEP JEWELRY AWAY FROM
• lotion, perfume, or oils
• cleaning products
• water or soap